CONTEXTUAL INQUIRY
Contextual Inquiry combines the best of the worlds of observation and questioning. In this way you get to know your target group quickly, reliably and economically.
WHAT?
During contextual inquiry the target group is observed on site and accompanied by an interviewer. The interviewer asks questions directly on site and thus understands the processes and background even better.
WHEN?
A Contextual Inquiry is ideal for starting a project where little is known about current processes or the use of existing systems. The Contextual Inquiry can also be used for Post Market Surveillance to obtain input on current problems and future optimizations.
RESULT
You can derive several results at once from a contextual inquiry: Task analyses to describe the processes; operating errors; potential for improvement.
Blood Gas Monitor
Learn more about our project to develop and test a monitor for continuous blood gas measurement for neonates and adults in intensive care units.
Bed Controller
Sometimes control is everything. Find out in our case study how we support nursing staff in the optimised care of residents with a new type of Bed Controller.
Diabetes Care
Millions of people worldwide suffer from diabetes. We had the opportunity to be part of a new development that aims to improve patient care. Our case study shows the way from the first scribbles to advanced tests.
Blood Gas Monitor
Learn more about our project to develop and test a monitor for continuous blood gas measurement for neonates and adults in intensive care units.
Bed Controller
Sometimes control is everything. Find out in our case study how we support nursing staff in the optimised care of residents with a new type of Bed Controller.
Diabetes Care
Millions of people worldwide suffer from diabetes. We had the opportunity to be part of a new development that aims to improve patient care. Experience the story.
OTHER USER RESEARCH METHODS
Would you like more user research? Browse through our other methods!
Would you like more user research? Browse through our other methods!
Interview
Personas/Empathy Maps
On-Site Visits/Field observations
LET US BEGIN!
Are you interested in a quick, goal-oriented and respectful cooperation at eye level? Get in touch and together we will find out how we can support you.
Are you interested in a quick, goal-oriented and respectful cooperation at eye level? Get in touch and together we will find out how we can support you.
