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ON-SITE VISITS / FIELD OBSERVATION

Understanding the tasks of the users is the basis of good design. The mere questioning is often not sufficient to understand all processes. Field observation – also called on-site visits – offers the possibility to see the real processes.

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Grafik Team
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WHAT?

The user is observed in his real environment and information about the task, processes, environment and social interactions is collected.

WHEN?

At the beginning of a development, when little is known about the real processes. Especially recommended when there are few possibilities for direct interaction and processes can be observed frequently.

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RESULT

Flowcharts are created that describe the workflow as well as system representations that show the information flows and interactions. In addition, a representation of errors and frequencies is possible.

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Blood Gas Monitor

Learn more about our project to develop and test a monitor for continuous blood gas measurement for neonates and adults in intensive care units.

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Bed Controller

Sometimes control is everything. Find out in our case study how we support nursing staff in the optimised care of residents with a new type of Bed Controller.

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Diabetes Care

Millions of people worldwide suffer from diabetes. We had the opportunity to be part of a new development that aims to improve patient care. Our case study shows the way from the first scribbles to advanced tests.

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Blood Gas Monitor

Learn more about our project to develop and test a monitor for continuous blood gas measurement for neonates and adults in intensive care units.

Bild Platzhalter

Bed Controller

Sometimes control is everything. Find out in our case study how we support nursing staff in the optimised care of residents with a new type of Bed Controller.

Bild Platzhalter

Diabetes Care

Millions of people worldwide suffer from diabetes. We had the opportunity to be part of a new development that aims to improve patient care. Experience the story.

OTHER USER RESEARCH METHODS

Would you like more user research? Browse through our other methods!

Would you like more user research? Browse through our other methods!

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Contextual Inquiry

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Persona/Empathy Map

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Interview

LET US BEGIN!

Are you interested in a quick, goal-oriented and respectful cooperation at eye level? Get in touch and together we will find out how we can support you.

Are you interested in a quick, goal-oriented and respectful cooperation at eye level? Get in touch and together we will find out how we can support you.

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