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Testimonials

In this section, our customers have their say. What was the initial situation? What was the collaboration like? What was the end result? You can find the answers to these and other questions in the videos.

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Image about Usability Testing from Custom Medical

01

Julie Bernard

Anvajo

Our Task

Test design & execution of a formative usability test of a point-of-care solution for laboratory diagnostics.

Recruitment of test participants.

Evaluation of the results and derivation of recommendations for the further development of the product.

Challenges

Conducting user testing despite limitations due to the Corona pandemic. Users were able to interact directly with the product on site.

A very broad spectrum of users had to be covered during the tests. The tests took place with medical professionals, doctors specializing in the field and laboratory technicians.

For the user group, the product is a new solution with new tasks.

Result

Positive points as well as potentials for improvement could be identified based on data.

The target group is looking forward to the product and would like to try it out.

 

02

Nicole Martinez

LivaNova

Our Task

Providing ongoing support for Usability Evaluations and Human Factors efforts in EU and USA with a Usability and User Experience Researcher from our team.

Challenges

For the Usability Evaluations of a project, there was a lack of internal User Researchers and a long-term support had to be found who is familiar with the field of Usability Evaluations for medical devices.

Class 3 Medical Product (Heart Lung Machine)

Result

A permanent support and collaboration for the Usability Evaluations of a medical device.

Accompaniment of usability studies in EU and USA.

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LET US BEGIN!

Are you interested in a quick, goal-oriented and respectful cooperation at eye level? Get in touch and together we will find out how we can support you.

Are you interested in a quick, goal-oriented and respectful cooperation at eye level? Get in touch and together we will find out how we can support you.

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