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The Custom Medical Team – Who we are

We have made it our goal to design user interfaces for medical devices and IVDs that are safe and easy to use. To achieve this, we combine expertise from a wide range of disciplines in our Custom Medical Team: e.g. design, research and psychology.

We are a dynamic and value-driven team with very high quality standards. We like to have fun doing what we do – within our team and with our customers. Here you can get to know us a little better and get a feel for who we are!


Successful Projects

Design awards and nominations

Employee Awards



The Custom Medical Team

Alfonso Otaegui
Junior User Experience Researcher
Astrid Oehler
Executive Assistant
Dr. Benjamin Franz
Founder & CMO
Dr. Christoph Bernhard
Deputy Head of Operations
Daniel Ziegler
Senior User Experience Concepter
Fiona Lynch
Junior User Experience Researcher
Janine Urban
Teamlead Sales
Jana Butorac
User Experience Researcher
Jasmin Zepf
Junior Project Manager User Research
Jennifer Voelger
Senior Regulatory Usability Engineer
Dr. Jonas Walter
Head of Operations
Nadja Marie Jung
Internship in Design and Marketing
Magdalena Nicklis
Sales Assistant
Dr. Marius Oberle
QMB & Process Engineer
Marvin Kolb
Marketing Copywriter
Dr. Michaela Kauer-Franz
Founder & CEO
Michèle Winkler
Senior User Experience Researcherin
Minh Hang Nguyen
Video Content Creator
Sascha Hiller
Head of Design
Sven Adler
Junior UX Tester
Tina Blau
Senior Product Designer
Tessa Wagner
Zoran Mandic
UX Designer
We are hiring!

Our mission

Safe and easy to use for users, a more successful product for you

With Custom Medical, we want to become the global leader in usability engineering for medical devices and IVDs. We want to help ensure that medical devices and IVDs are developed in such a way that the user’s focus is on treatment and not on operation.

A customer holds a finished usability engineering file in his hands.
The Custom Medical team celebrates the Red Dot Design Award win together and cheers.

About the team

Get to know us!

For a productive and fun collaboration, it has to be a good fit from both sides. We want you to get a first impression of who we are, what we do and the values that guide our actions. You can learn more about us, our work and our team events on our LinkedIn Company Page.

Convince yourself of our work

What we do and what our customers say about us

Here you can find out what our customers say about our joint collaboration and how we were able to help them achieve their goals.

An employee and a customer in a meeting.
Two colleagues sit smiling at their workstations.

Become part of our team

A growing team and a Great Place To Work ®

We are always looking for new motivated team members who enjoy good products and share our values. Welcome are all who fit our values, regardless of origin, sexual orientation, gender identity and religious views.

Let’s get started

After you have gotten to know us, we would also like to get to know you and your specific concerns. Get in touch with us via our contact button and arrange a free, no-obligation get-to-know-you meeting.