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Our Medical Usability Lab and our equipment

With our Medical Usability Lab equipment and laboratories, your usability and UX studies can be easily conducted.

And the best thing is: Thanks to state-of-the-art camera and audio equipment, you are always right in the middle of the action and get to hear everything your users are doing live.

We offer the possibility to stream studies live or to be present on site.

Thanks to patient simulators and other state-of-the-art equipment, almost all use cases for your medical device or IVD can be simulated. In our freely customizable medical usability labs, you can also perfectly reproduce your operating room setting.

Our equipment in detail

Our Medical Usability Lab

The Medical Usability Lab is perfect for your formative and summative studies. It allows you to conduct simulated use studies for a variety of settings from the medical field.

Suitable camera equipment lets you observe and record all use errors live. If required, even eye tracking is possible. A clear sound lets you hear all details during the tests.

A conduct of a formative evaluation in our Medical Usability Lab.
An employee uses eye-tracking glasses in a UX test.


Our eye-tracking system makes it possible to precisely track glances and gaze durations even when moving freely around the room. This means you always know where the user’s focus is and can gain important insights into usage behavior when analyzing the data.

For example, you can find out which areas of your user interface are perceived particularly well and which are hardly perceived at all.

Observation rooms

It is important to us that you are satisfied with our work and the results of the user research. To ensure this, our observation rooms give you the opportunity to watch everything live and talk to our interviewers between tests. This way, we can also directly consider spontaneous change requests.

An employee observes a UX test on a screen from an observation room.
An employee looks at the page on a screen.

Our user database

Through our user database we reach thousands of users for your studies – lay people as well as health care professionals and patients.

If your users are not there, our in-house recruiters will solve the problem manually. This saves you a lot of time and energy in the user search!

Let’s get to know each other

Do you want to work together quickly, purposefully and pragmatically? We want to get to know you and your project. Get in touch and we’ll find out together how we can support you. Arrange your first free and non-binding get-to-know-you meeting now.