Shape the healthcare products of tomorrow!
At Custom Medical, we develop innovative digital solutions and medical products that significantly improve people’s lives, combining cutting-edge technology with human-centered design, all driven by our passion, expertise, and strong team spirit.
We are constantly seeking talented individuals who share our vision and values to join our growing team. Apply now and help us shape the healthcare products of tomorrow!
You can find our current vacancies here.
Who we are & what drives us
We have a clear vision for our work: we want to create a world in which healthcare professionals and patients can focus entirely on treatment, rather than on handling equipment.
To achieve this, we embody our values of fun, respect, excellence, cohesion and intrapreneurship every day.
You can find out more about us and our vision here.
How we work – and what we work on.
We develop usable medical technology using a systematic, data-driven and practical approach that always considers real users.
Our 3DUX® process ensures reliable design decisions, our laboratory equipment enables realistic test scenarios, and our projects demonstrate how successful this approach is in practice.
Learn more:
Our vacancies:
Unsolicited application
We are always excited to meet people who are passionate about working on excellent medical technology, whether it’s user research, UI design, regulatory affairs, software development or something else entirely. Send us your application and help us to shape tomorrow’s healthcare products!
Human Factors Specialist with a focus on Business Development
Your responsibilities
Are you interested in applying your knowledge of human factors where it matters most? Then you’ve come to the right place! In this role, you will be responsible for external communications while also working closely with our projects:
- Representation: You will represent our company at trade fairs, conferences, and specialist events – both nationally and internationally.
- Professional exchange: You will give presentations and organize webinars on topics related to usability engineering, testing, norms, and standards in medical technology in the areas of usability, UX, and human factors.
- Customer contact: You will conduct consultations with potential and existing customers and prepare offers for collaboration.
- Sharing knowledge: You will write technical articles for our company blog and contribute your perspective to our external image.
- Using standards: You will deal with relevant standards and regulatory requirements (e.g., IEC 62366, ISO 14971, FDA Guidelines) and derive tangible added value for our customers from them, which you will highlight in your presentations and blog posts.
Job requirements
- At least 3 years of professional experience in the field of human factors/usability/UX – ideally at least 2 years in medical technology.
- Very good written and spoken German and English skills (C1/C2).
- You are willing to travel extensively and have charisma and presentation skills.
- You are able to quickly and analytically familiarize yourself with new issues.
- You not only read standards and regulatory texts, but also understand how to derive concrete recommendations for action from them.
- You enjoy working independently, but are also team-oriented.
- You are enthusiastic about medical innovations, new technologies, and effective communication.
Usability Engineering/Human Factors Engineering Project Lead
Your Tasks
You love usability and human factors engineering? You enjoy developing medical devices? You relish facing new challenges and grow your knowledge? Than this position might be just for you! As Usability Engineering/Human Factors Engineering Project Lead you take responsible for complex medical device projects in the human factors area and are the number one contact point for our customers.
- Planning, Conducting and Managing Usability and Human Factors Engineering Projects with our Customers including human factors validation studies (national and international)
- Develop international regulatory usability and human factors strategies for our customers and prepare the relevant documentation
- Pre-project and in-project consultation of the customers, winning new projects/follow-up projects
- Prepare and record webinars on your specific topic
- Represent the company at trade shows and conferences with your special topic
Your skills
- PhD or comparable in Human Factors, Social Science, Psychology, Design, IT or comparable
- Excellent organizational and analytical skills
- High level of competence in at least one of the following areas:
- User research methodology (preferably with a medical background)
- regulatory consultation and documentation in accordance with regulatory requirements (IEC 62366-1; FDA guidelines)
- UX design methods
- Ability and willingness to familiarize yourself quickly with new products and fields of application
- Very strong communication skills with C1 or C2 level English and German in written and spoken language; additional languages are welcome and beneficial
- Experience in the medical device development (ideally usability engineering)
- Willingness to travel for studies and customer meetings – core work happens in Darmstadt or remote
Our Offer
- International working company with the possibility to participate in international projects and travel to studies and trade shows internationally
- Interesting and challenging projects in the medical device, IVD and wellness area
- Fantastic team with a great team culture which is internationally acknowledged for the design of medical devices and won multiple design awards
- Ergonomic work stations
- Possibility for partial remote work
- Possibility to be featured as personal brand in your area of expertise
- Possibility to jointly shape your special field of expertise within the company
You can apply here – and here’s what happens next
- We review your application documents: In the first step, we review your application in detail and contact you with any questions we may have. This step usually takes two weeks.
- First meeting: If we find your documents suitable, we will invite you to a first meeting. This takes place remotely and lasts about 30 minutes. Afterwards, you and we will have a better picture of each other – and can decide whether we are a good fit.
- Interview/trial work: If we both conclude that we could be a good fit for each other, we will take the next step. We will invite you to an on-site interview. This will give us an opportunity to talk in more depth and allow you to get to know our premises and the team. Depending on the role, there will also be a trial work period during which you can familiarize yourself with typical tasks and try them out.
- Contract & onboarding: Everything fits? Then the next step is the employment contract and onboarding. This varies depending on the position, but typically includes an organizational part before we get down to the technical details. Congratulations and welcome to the team! By now, we’re on a first-name basis. 😉